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This topic contains 2 replies, has 2 voices.

Last updated by Marcos Vinicios Barreto 8 months, 3 weeks ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
January 29, 2019 at 4:36 pm #3140816

mireilleR

Tell us what you are trying to do? Trying to translate slider on MAster Slider

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? new.tecima.com

January 29, 2019 at 6:52 pm #3141354

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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Please, let me know if you need any additional details. Have a nice day.

January 30, 2019 at 1:58 am #3141936

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates. I took a closer look in your WordPress Dashboard and here are the steps you should follow:

1 - In your WordPress Dashboard > Master Slider create a different slider for each language, you can use the duplicate slider feature and edit the slider content according the language.

2 - Now go to your WordPress Dashboard > Pages click to edit the page where you need to show the slider and insert the slider using the page settings for it or the shortcode available in the slider listing screen specified in the step above.

3 - Repeat the step 2 for the pages in your secondary languages where you need to show the translated slider.

The steps above are needed since it is not possible to create a translation linked to a slider in the default language, instead the only working approach should be creating the sliders separately.

Please, let me know if you need any additional clarifications, have a nice day.