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This topic contains 2 replies, has 3 voices.

Last updated by Carlos Rojas 2 weeks, 5 days ago.

Assigned support staff: Carlos Rojas.

Author Posts
October 3, 2019 at 9:10 pm

claudeC-4

I am trying to:

Link to a page where the issue can be seen:www.i-nomade.com/c-vu

I expected to see: a body box like the example I saw on your site

Instead, I got: noting, only the title of the widget

October 4, 2019 at 12:42 pm #4695885

Sumit
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

Thank you for contacting support forum.

As I can see this is not the normal text widget but "enhanced text widget" might be coming from theme or plugin. In this case please follow these options:-

#1 Please ask the author to pass the widget string from correct filters as described here https://codex.wordpress.org/Widgets_API#Example

OR

#2 Use the 2nd method by using String Translation as described here https://wpml.org/documentation/getting-started-guide/translating-widgets/#registering-widget-fields-for-translation-via-string-translation

OR

#3 Use a single widget per language. Ref: https://wpml.org/documentation/getting-started-guide/translating-widgets/displaying-different-widgets-for-different-languages/

Also, please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/

Thanks

October 4, 2019 at 1:03 pm #4695963

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I went to WPML -> Settings -> 'Custom XML Confguration' tab and added the following code:

<wpml-config>
    <admin-texts>
        <key name="widget_enhancedtextwidget">
            <key name="*" /></key>
    </admin-texts>
</wpml-config>

Now you can go to WPML -> String Translations and find this strings.

Kind regards,
Carlos