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This topic contains 5 replies, has 2 voices.

Last updated by khalidS-3 1 year, 4 months ago.

Assigned support staff: Bigul.

Author Posts
May 19, 2018 at 11:00 pm #2195741

khalidS-3

Tell us what you are trying to do?

I used Woo Add Custom States plugin to add states to add states to my country, I scanned the plugin and woocommerce and avada theme and I still cannot find it in String Translation

Is there a similar example that we can see?

hidden link
hidden link

What is the link to your site?

wegospace.com

May 19, 2018 at 11:02 pm #2195750

khalidS-3

I can add English and Arabic in one text, but it's not professional, I will only do it if there is no solution.

May 22, 2018 at 9:24 am #2206444

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues. Sorry for the late response due to a large number of support requests and it is unusual here.

In some cases, it is possible that those strings have been recognized but not associated yet to the String Translation panel for the translation. Please try the following steps after a backup and let me know your feedback.

1) Please increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

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2) Visit WPML>>String Translation
3) Click on the blue link at the bottom of the page: "Translate texts in admin screens »"
4) Look for an option similar to "woo-add-custom-states", or something like that. Here you should find all strings associated with your plugin options.
5) Check the checkbox for your strings of interest.
6) Click on the button "Apply"(at the bottom of the page)
7) Now, all your selected strings should appear in the String Translation panel and you can translate those strings

Please check the following documentation for more details.

https://wpml.org/documentation/getting-started-guide/translating-theme-options/

https://wpml.org/documentation/getting-started-guide/string-translation/#admin_texts

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

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Thanks!

Bigul

May 23, 2018 at 9:34 am #2213794

khalidS-3

I tried but it won't work.

see video : hidden link

May 23, 2018 at 3:35 pm #2216716

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. Please fill the private details fields after a full site backup. I would like to access admin area of your site for further checking. Please check the following links for more details about our private information sharing policies.

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https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

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Thanks!

Bigul

May 24, 2018 at 7:21 am #2220079

khalidS-3

Hello Sir

I have found alternative solution by deleting the plugin and adding states manually to woocommerce and then translating the states to Arabic.

Kind regards