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[Resolved] cannot translate strings

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This topic contains 3 replies, has 2 voices.

Last updated by Robin Riegman 8 months, 2 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
September 13, 2019 at 11:32 am

Robin Riegman

Hi,

I cannot translate any strings when pressing translate nothing happens.

hidden link
September 13, 2019 at 5:33 pm #4570259

Robin Riegman

I get the following jQuery error.

TypeError: jQuery('.wpml-colorpicker').wpColorPicker is not a function. (In 'jQuery('.wpml-colorpicker').wpColorPicker()', 'jQuery('.wpml-colorpicker').wpColorPicker' is undefined)
September 16, 2019 at 5:43 am #4576387

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Since this type of issues can be created by some conflicts or PHP errors. I would need your help to narrow down the issue. Could you please provide feedback on the following questions as much as possible?

#1
Can you confirm that you are still experiencing issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

#2
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Thank you for helping us to pinpoint the issue. Feel free to add any further information you may have.

Look forward to your reply.

Thanks
September 20, 2019 at 8:18 am #4610397

Robin Riegman

My issue is resolved now. Thank you!