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This topic contains 3 replies, has 2 voices.

Last updated by Dennis 8 months, 4 weeks ago.

Assigned support staff: Dennis.

Author Posts
January 18, 2019 at 2:47 am #3104489

yiyangZ-2

Can String Translation translate strings in source code of plugin? I tried but it doesnt work. The strings I tried to translate are "Delivery" and "Pickup" in "PI Woocommerce order date time and type" (pro version), which are on Checkout page.
Another issue is about Media Translation. I update all images of products, and ticked duplicated media and featured images when updating images, and updated Japanese translation. Then I deleted useless images. Then I found images in Japanese version arent changed in Products page but changed in Product Detail page.

January 18, 2019 at 7:33 am #3104899

Dennis
Supporter

Languages: English (English )

Timezone: Asia/Manila (GMT+08:00)

Hi,

Welcome to WPML Support forum.

#1

For 'PI Woocommerce order date time and type' strings issue, could please try these steps:

-go to WPML > Theme and plugins localization
-on Strings in the plugins section, select the 'PI Woocommerce order date time and type' plugin.
-click 'Scan selected plugins for strings'
-then go to WPML > String Translation.
-filter out text domain option and select 'pisol-dtt'
-find the strings and translate. be sure to mark them as 'Translation is complete'. Save.

Does it help? Please let me know.

#2

Please consider our support rules we are able to handle only one issue at the time. This help us to bring you a better service and also help other users to find all the information here exposed. For that reason I have to kindly ask you to open a new thread if you need further assistance with the other issue - Media Translation issue.

Thank you for understanding.

Kind regards,
Dennis

January 20, 2019 at 10:52 pm #3110026

yiyangZ-2

Hi Dennis,

I've already done this before I created this ticket. Please refer to the Checkout page of our website in Japanese. "Delivery" and "Pickup" should be translated into Japanese.
Here is what I did in String translation, please refer to the image attached.

January 21, 2019 at 4:35 am #3110576

Dennis
Supporter

Languages: English (English )

Timezone: Asia/Manila (GMT+08:00)

Hi,

Thank you for your reply.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to BACKUP the site before providing us access.

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We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thank you.

Kind regards,
Dennis

The topic ‘[Closed] Cannot translate strings in source code & Media translation doesnt work’ is closed to new replies.