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This topic contains 6 replies, has 2 voices.

Last updated by Riffaz 4 months ago.

Assigned support staff: Riffaz.

Author Posts
June 17, 2019 at 1:40 am #4031329

jarunsakS

I have tried to translate either English to Chinese or Thai to Chinese. It did not work. Why?
Could you please how to complete it?

Thanks for your help
Alex

June 17, 2019 at 3:52 am #4031977

jarunsakS

Please find the attached
I am also forced to buy words, why?

June 17, 2019 at 3:53 am #4032001

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

It did not work. Why?
- how did you you translate it?
- are you getting any message when you translate?
- please show some screenshots for better understanding

Could you please how to complete it?
- do you mean that you seeing a gear icon when you visit pages in your dashboard?

Did you check this? https://wpml.org/documentation/translating-your-contents/

Do you use advanced translation editor or classic editor?

Also, please provide the debug info for faster support: https://wpml.org/faq/provide-debug-information-faster-support/

Let me know.

Regards,
Riffaz.

June 17, 2019 at 3:57 am #4032003

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

I am also forced to buy words, why?
- please refer : https://wpml.org/2018/12/machine-translation-quotas-for-wpmls-advanced-translation-editor/

Regards,

June 18, 2019 at 3:28 am #4039871

jarunsakS

My issue is resolved now. Thank you!

June 18, 2019 at 3:32 am #4039901

jarunsakS

Please find the attached
A homepage section, I have translated it to Chinese but no slide, how should I do?
I really need your help

Thanks for your help

hidden link
Log in: select2you
password: admin@select2you

June 18, 2019 at 11:41 am #4043529

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

This ticket is closed as you marked.
So we will not gt notified.
+ the slider is a different issue. please open a new ticket to avoid the confusion.
+ the waiting time will be reduced when you open a new ticket for a new issue.

So please open a new ticket for your slider issue.

Regards,