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This topic contains 2 replies, has 2 voices.

Last updated by fredericE 6 months, 2 weeks ago.

Assigned support staff: Dennis.

Author Posts
April 29, 2019 at 4:10 pm #3705281

fredericE

Hi,

I sell tickets using Tribe Event calendar and Event Tickets Plus.
My site default language is French and when my client buy a ticket that has a mandatory field (radio button) the client has to hit the 'save attendee info' before they can proceed to checkout. (see screenshot).

I want to translate the english string 'save attendee info' to french 'sauvegarder mes informations'

When I search for the string the wpml string translation, there is no result.
Can you please advise on how to translate this button.

Thank you

April 30, 2019 at 6:34 am #3708191

Dennis

Hi,

Welcome to WPML Support forum.

Could you please try these steps and see if you can find the string in String Translation page?

-go to WPML > Theme and plugins localization. Be sure that 'Translate themes and plugins using WPML's String Translation only (don't load .mo files)' is selected.
-under Strings in the plugins section, select your plugin(s).
-click 'Scan selected plugins for strings'
-go to WPML > String Translation
-find and translate the string. check 'translation is complete' . click 'save'

If you still can't find the string, It could be that these strings are stored in the admin texts.

Please go to WPML > String Translation and scroll down to the bottom of the page and click on the link "Translate texts in admin screens »". Then, scroll through that page and see if you find the the string. If so, tick the checkbox and click Apply to add it to the String Translation table. Now you can go back to WPML > String Translation and you should see the string added there.

Please check our documentation about this:
https://wpml.org/documentation/getting-started-guide/string-translation/#admin_texts

Kind regards,
Dennis

May 3, 2019 at 9:22 am #3732611

fredericE

My issue is resolved now. Thank you!