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This topic contains 6 replies, has 2 voices.

Last updated by Bruno 5 years, 10 months ago.

Assigned support staff: Bruno.

Author Posts
March 7, 2014 at 2:47 pm #354475

Vitaliy

Hi.
Thank you for great plugin. It help me so much. But I found some problem with translation widget.

I cannot make multilingual this page. My theme have a widget for displaying sortable portfolio on current page and it workі only in one language. I used duplication and translation for these pages and it didn’t help. I also made duplication and translation each portfolio post and wasn’t successful.
You can see portfolio post on Latvian page hidden link
but not on other languages, for example in English hidden link
Do you have any idea to resolve this problem?

Thank you so much.
Vitaliy

March 7, 2014 at 10:13 pm #354731

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Dear Vitaliy,

Apparently the theme is incompatible.

I'll ask for some information so I can verify the problem. The fields for you to insert the credentials will be below its comment field.

Note: Please make a full backup of your site.

Thank you.

April 4, 2014 at 7:17 pm #374348

Vitaliy

Hi.
Thank you for reply. I've stopped work for this site for a while, but now I've back to this site, and need to resolve this problem.

Thank you for helping.
Vitaliy.

April 5, 2014 at 2:26 am #374447

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Dear Vitaliy,

When I try to access the WordPress dashboard, the page not found error is displayed.

I also tried /wp-admin, but it did not work.

Please could you check the link from the WordPress dashboard?

Thank you.

April 5, 2014 at 6:14 am #374484

Vitaliy

Hi.
I'v made a change. Please, try again.

Thank you

April 8, 2014 at 1:58 am #375661

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Dear Vitaliy,

Thanks. I'll check.

Thank you.

April 9, 2014 at 2:06 am #376518

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Dear Vitaliy,

I have forwarded the details to our Themes & Plugins Compatibility Team and they will contact the author.

Please note that this process may take a while as it depends on how soon the author will reply to our efforts to contact him.

It would be great if you can also contact the author asking him to reply us. This may help expedite the process.

We are closing the ticket but we will keep it in our records and once the theme is compatible with WPML we will notify you.

Thank you.

The topic ‘[Closed] Cannot translate widget’ is closed to new replies.