Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno Kos 5 months ago.

Assigned support staff: Bruno Kos.

Author Posts
June 21, 2019 at 6:29 am #4064897


I am trying to: Get rid of this annoying message "Learn how to translate media" but I only see Maximize/Minimize or Learn More buttons... Where is the X button to get rid of this????

June 21, 2019 at 12:29 pm #4067169

Bruno Kos

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)


Thank you for contacting WPML support!

What you need to do is to click this blue link - "Media translation documentation", read the manual there (it is not obligatory, but I definitely recommend as it answers some common questions) and then return to this page - dashboard. You will see the X button now.

Bruno Kos