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This topic contains 2 replies, has 2 voices.

Last updated by Riffaz 3 months, 2 weeks ago.

Assigned support staff: Riffaz.

Author Posts
July 6, 2019 at 7:44 am #4155251

Angelo

i udate all the site and i need to update the site WPML plugins too but when i click update on the WPML Multilingual CMS i receive an error:
Update Failed: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

i tried to regenerate the site ID but no way... .can you help me please?

thank you very much
Angelo

July 6, 2019 at 7:45 am #4155253

Angelo

Hi, the mail coming from wordpress says:
Error Details
=============
An error of type E_ERROR was caused in line 317 of the file /homepages/36/d507349056/htdocs/wp-content/plugins/wpml-translation-management/inc/functions-load.php. Error message: Uncaught Error: Class 'WPML_Super_Globals_Validation' not found in /homepages/36/d507349056/htdocs/wp-content/plugins/wpml-translation-management/inc/functions-load.php:317
Stack trace:
#0 /homepages/36/d507349056/htdocs/wp-content/plugins/wpml-translation-management/inc/functions-load.php(340): wpml_tm_load_tm_dashboard_ajax()
#1 /homepages/36/d507349056/htdocs/wp-includes/class-wp-hook.php(286): wpml_tm_load_and_intialize_dashboard_ajax('')
#2 /homepages/36/d507349056/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#3 /homepages/36/d507349056/htdocs/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#4 /homepages/36/d507349056/htdocs/wp-settings.php(394): do_action('plugins_loaded')
#5 /homepages/36/d507349056/htdocs/wp-config.php(86): require_once('/homepages/36/d...')
#6 /homepages/36/d507349056/htdocs/wp-load.php(37): require_once('/homepages/36/d...')
#7 /homepages/36/d507349056/htdocs/wp-admin/admin-ajax.php(22): require_once('/homepages/36/d...')
#8 {main}
thrown

July 7, 2019 at 7:09 am #4157273

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

This is because you updated the Translation Manager but WPML is still 3.6.3.
Please disabling Translation Manager and update the WPML Multilingual CMS or just update the WPML manually.
That should fix this.

Let me know how it goes.

Regards,
Riffaz.