This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 8 months, 1 week ago.

Assigned support staff: Mihai Apetrei.

Author Posts
February 11, 2019 at 6:22 am #3180926

hopV

I am trying to: update

Link to a page where the issue can be seen: as the uploaded images

I expected to see: it up to date

Instead, I got: error

February 11, 2019 at 7:11 am #3181038

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Sorry for the inconvenience.

This is a known issue and we are working on a fix. For now, please use the workaround our colleague, Vincenzo, added in this ticket: https://wpml.org/forums/topic/error-when-trying-to-update/

Kind regards,
Mihai Apetrei

February 13, 2019 at 11:30 am #3193619

hopV

Please help me about this issue. I still cannot update it.

Thank you
Steve

February 13, 2019 at 2:23 pm #3194600

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

Can you please check the message in the yellow box at the top of this page and let me know if that solves your issue?

It's this one:

"Hi everyone! we have just released a new bugfix version please see here the issues that it resolves: https://wpml.org/2019/02/wpml-4-2-1-with-stability-improvements-and-bug-fixes/

If you have an issue updating, please follow these simple steps: https://wpml.org/de/forums/topic/update-failed-7/ - that issue is fixed but for some older versions it might be happening"

Please let me know.

Kind regards,
Mihai