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Tagged: Translation Management
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This topic contains 6 replies, has 2 voices.
Last updated by Bigul 1 year, 6 months ago.
Assigned support staff: Bigul.
Author | Posts |
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June 25, 2019 at 9:12 am #4082545 | |
gaos |
we ccannot use translator advanced editor for page's can not translation |
June 25, 2019 at 6:24 pm #4086797 | |
Bigul Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hello, Welcome to the WPML support forum. I will do my best to help you to resolve these issues. Please try the following steps and let me know you are getting the expected result or not. 1) Visit WPML>>Translation Management>>Translation Roles Please check the following documentation for more details. https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ -- Bigul |
June 27, 2019 at 5:27 am #4096691 | |
gaos |
I still can't use the advanced translation editor. And can't translate the main menu of the site.This really makes me feel depressed and anxious New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/split-cant-translate-the-main-menu-of-the-site/ |
June 27, 2019 at 1:11 pm #4100165 | |
Bigul Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hello, Thank you for the updates. Please try the following steps after a full site backup and let me know your feedback. 1) Login to database using a tool like PHPMyAdmin and run the following query DELETE FROM wp_options WHERE option_name="WPML_TM_AMS" (Table prefix may differ in your case) 2) Visit WPML>>Settings to refresh the translation setting Please note, I have opened a new ticket for the Menu translation issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the new ticket. Please wait. Thank you for your understanding. -- Bigul |
June 27, 2019 at 10:51 pm #4103091 | |
gaos |
hello, i have run your query in php myadmin sql, and it's successful. |
June 28, 2019 at 12:49 pm #4107453 | |
Bigul Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hello, Thank you for the updates. I would like to access the admin area of your site for further checking. Please fill the private details fields after a full site backup. Please check the following links for more details about our private information sharing policies. hidden link Please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. -- Bigul |
July 3, 2019 at 4:58 pm #4138211 | |
Bigul Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hello, Thank you for the login information. I have created a test page and was able to translate it via Advanced Translation Editor. Please check the attached image for more details. Please try the following steps after a backup and make sure you are getting the expected result or not. 1) Visit WPML>>Translation Management>>Translation Jobs -- Bigul |
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