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Last updated by Bobby 1 year, 8 months ago.

Assigned support staff: Bobby.

Author Posts
September 27, 2018 at 4:39 pm #2771232


Tell us what you are trying to do?
- Trying to activate Advanced Translation Editor (ATE), got dozens of confirmation emails, clicked on Confirmation link there, got tons of "Welcome to Advanced Translation Editor" emails from Eduard, but still can't use the ATE, just got message "Advanced Translation Editor is enabled but not active yet You should have received an email with directions to activate the service."

Is there any documentation that you are following?

Is there a similar example that we can see?
- Check attached screenshots, page URL: hidden link

What is the link to your site? hidden link

September 28, 2018 at 5:04 pm #2774491


Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)


thank you for the screenshots ! i can see that these are a lot of confirmation emails

Could you please go to WPML->Settings -> How to translate posts and pages and click on "Resend Activation Email" and let me know if that helps?

Further, could you also change the email address and let me know if that helps.

additionally under WPML->Settings you will find the link to

please click on it and let me know your results

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