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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Rohan Sadanandan 1 year, 7 months ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
June 29, 2020 at 6:56 pm #6479759

ioannaC

Hello. I'm not able to activate the plugin of that error. Please help me.

Fatal error: Uncaught Error: Call to undefined function Symfony\Polyfill\Mbstring\iconv() in /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/Mbstring.php:409 Stack trace: #0 /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/bootstrap.php(45): Symfony\Polyfill\Mbstring\Mbstring::mb_check_encoding('INSERT INTO `wp...', 'ASCII') #1 /home/costasch/public_html/wp-includes/wp-db.php(2951): mb_check_encoding('INSERT INTO `wp...', 'ASCII') #2 /home/costasch/public_html/wp-includes/wp-db.php(1896): wpdb->check_ascii('INSERT INTO `wp...') #3 /home/costasch/public_html/wp-includes/option.php(504): wpdb->query('INSERT INTO `wp...') #4 /home/costasch/public_html/wp-includes/option.php(366): add_option('_icl_cache', Array, '', 'no') #5 /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/cache.php(130): update_option('_icl_cache', Array, 'no') #6 /home/costasch/public_html/wp-content/plugins/sitepres in /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/Mbstring.php on line 409

Fatal error: Uncaught Error: Call to undefined function Symfony\Polyfill\Mbstring\iconv() in /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/Mbstring.php:409 Stack trace: #0 /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/bootstrap.php(45): Symfony\Polyfill\Mbstring\Mbstring::mb_check_encoding('INSERT INTO `wp...', 'ASCII') #1 /home/costasch/public_html/wp-includes/wp-db.php(2951): mb_check_encoding('INSERT INTO `wp...', 'ASCII') #2 /home/costasch/public_html/wp-includes/wp-db.php(1896): wpdb->check_ascii('INSERT INTO `wp...') #3 /home/costasch/public_html/wp-includes/option.php(504): wpdb->query('INSERT INTO `wp...') #4 /home/costasch/public_html/wp-includes/option.php(366): add_option('_icl_cache', Array, '', 'no') #5 /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/cache.php(130): update_option('_icl_cache', Array, 'no') #6 /home/costasch/public_html/wp-content/plugins/sitepres in /home/costasch/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/symfony/polyfill-mbstring/Mbstring.php on line 409

June 29, 2020 at 8:06 pm #6480017

Rohan Sadanandan

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

This issue has been resolved in the latest version of WPML(4.3.16).

https://wpml.org/errata/fatal-error-due-to-disabled-php-iconv-module/

You can download the latest version of WPML from here: https://wpml.org/account/downloads/

Please let me know if this helps or if you need further assistance.

Thanks,
Rohan