Can't assign credits to my website

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Tagged: Credits

This topic contains 4 replies, has 1 voice.

Last updated by Carlos Rojas 6 days, 10 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
May 5, 2026 at 9:38 am #18013338
jonathanF-22	Hi. I'm trying to assign 90,000 credits that I purchased to my website, but it's not picking them up. Please can you show me how to assign all my credits to hidden link, or if you can do it from your side, please. Thanks.
May 5, 2026 at 9:51 am #18013399
jonathanF-22	Hi, I'm not following what your AI bot is saying. Please can you help?
May 5, 2026 at 11:13 am #18013634
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us 1.- I have adjusted the configuration on our side, and now I kindly ask you to check if you can correctly assign the 60k credits to hidden link 2.- Also, please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/ You can add this to wp-config.php to increase WP memory: /* Memory Limit / define('WP_MEMORY_LIMIT', '256M'); - Add it above the line / That's all, stop editing! Happy blogging. */ You can double-check the WordPress memory limit in WPML -> Support Looking forward to your message. Regards, Carlos
May 5, 2026 at 2:58 pm #18014487
jonathanF-22	Hi. Thanks. Please can you explain to me how to do step 2? It's very confusing.
May 6, 2026 at 6:38 am #18015862
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, To increase the WordPress memory limit, you need to edit the file called wp-config.php that is in the root of the site. To edit this file, you can connect to the site via FTP or install a file manager plugin like: https://wordpress.org/plugins/wp-file-manager/ Once you edit the wp-config.php file, scroll down until you find the line that reads: /* That's all, stop editing! Happy blogging. / Paste this code right above that line: / Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); Then save the changes.