Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
If you do need to open a ticket please make sure to provide us with all the needed information as described in this page
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This thread is resolved. Here is a description of the problem and solution.
Problem: I'm trying to buy words using advanced editor, I have the last version of WPML the 4.3.3 and WordPress 5.3. When I try to buy words, it shows the message in the image attached. I need it urgently, please advise.
Solution: Whenever you have issues like this, please let us know and our developers from the ATE department will solve this for you. All we will need to know is the URL of your website so that we can find it in our records.