Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
If you do need to open a ticket please make sure to provide us with all the needed information as described in this page
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This thread is resolved. Here is a description of the problem and solution.
Problem: After installing WPML in the wrong language, how to converts it to the right language?
If you have not done any translation, follow the steps below:
- Click on the WPML > Support > Troubleshooting - At the end of the page, look for "Reset" - Select the "I am about to reset all translation and language data." option - Click on the "Reset and deactivate WPML" button. - After just reactivated the WPML ( Plugins> Installed Plugins ) - Configure the WPML again, this time selecting the correct language.
* Before you follow the steps above, make a full backup of your site,