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This topic contains 1 reply, has 2 voices.

Last updated by Jamal 1 month ago.

Assigned support staff: Jamal.

Author Posts
February 24, 2020 at 2:20 pm #5555263

gidoM

On a shop of a client of ours we have succesfully installed WPML. The shop is working fine in Dutch and German and we receive orders in both languages.

But when we edit the orders placed on the German website we get a timeout error. Does this sound like a common problem and do you maybe have a quick fix for this?

Let me know if you need more information.

February 26, 2020 at 6:11 pm #5573539

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

It seems like a compatibility bug, can you check if this issue appears when:
- Only WPML plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Seventeen. It will tell us if there is an interaction issue with your theme.
- If the problem disappears, start activating one at the time to track where the incompatibility is produced.

Does this happen with both the dutch and german orders?

Best regards,
Jamal

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