Can't translate after migration to live site

This thread is resolved. Here is a description of the problem and solution.

Problem:
After migrating a website using the All In One WP Migration plugin, the client is unable to edit translations or translate new pages. Instead, they are redirected to the translation queue, and upon attempting to take and translate, they receive an error message stating 'The translator could not be assigned to the job.'
Solution:
We discovered a small bug related to the All In One WP Migration plugin that affected WPML's functionality. This issue has been resolved, and WPML should now function normally on your website.

If you're experiencing similar issues, we recommend checking our related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists or the solution provided here is outdated or not applicable to your case, please open a new support ticket.

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Tagged: Bug, Known issue

This topic contains 6 replies, has 0 voices.

Last updated by marcV-14 4 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
April 7, 2026 at 6:40 am
marcV-14	Hi! I have recently developed a website on a dev site and migrated it to live using a plugin called All In One WP Migration. After migration, any time I want to edit a translation or translate a newly made page, I instead get sent to the translation queue. If I click "take and translate" in the translation queue, I briefly get the error message "The translator could not be assigned to the job." I have found a few threads discussing this and similar issues. I have followed the advice to go to the troubleshoot page and clicked a few of the buttons under clean up, such as "clear cache" and "sync local ids with ATE jobs". None of those seemed to fix the issue. My issue seems closest to the following thread I found: https://wpml.org/forums/topic/after-migration-its-not-possible-to-translate-anymore/ I'm using advanced translation editor (though some old pages still use classic) and I don't use automatic translations. Thank you in advance!
April 7, 2026 at 7:50 am #17952859
marcV-14	(removed)
April 7, 2026 at 8:14 am #17952923
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Hello there, Unfortunately I cannot add or change the notification emails. You can change that in https://wpml.org/account/account-settings/. I'll need to install and activate an DB Adminer plugin, to check if the needed WPML related tables are properly set in your website. Can you please confirm if that's ok for you?
April 7, 2026 at 8:17 am #17952930
marcV-14	Yes, please go ahead. Thanks!
April 7, 2026 at 9:18 am #17953139
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Thank you for confirming. I've sent your website to analysis and will let you know once I have feedback.
April 9, 2026 at 8:58 am #17958753
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Hello there, We found out there was a small bug caused by All In One WP MIgration, which has been fixed. WPML should be working normally on your website. Thank you for your patience.
April 9, 2026 at 9:10 am #17958801
marcV-14	I can confirm that it's working now. Thank you very much!