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This topic contains 5 replies, has 3 voices.

Last updated by Marcos Vinicios Barreto 2 weeks, 2 days ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
November 18, 2019 at 2:16 pm #4965761

jamieT

I am trying to: translate the strings in the Booked by Boxy Studio plugin but can't translate all strings.

Link to a page where the issue can be seen: hidden link

I managed to translate "cancel" on the booking form and I see that "Please confirm your booking by filling out the below form" is in the strings list but all other strings such as "available games" and "book games" and all strings in the form are not in the list of strings to translate. I did override some of the frontend text in the original plugin files (eg. "available appointments" to "available games") and the plugin requires you to add in your own forms so perhaps that's the issue there.

Any advice would be appreciated!

November 18, 2019 at 7:50 pm #4967505

jamieT

I scanned the Booked plugin for strings and then was able to find them in the list. Thanks anyway for a great plugin!

November 18, 2019 at 7:58 pm #4967539

jamieT

Sorry, that only resolved the strings in the plugin but not the new strings in the custom form Appointments>Settings>Custom Fields

November 19, 2019 at 7:52 am #4969017

George Botsev
Supporter

Languages: English (English )

Timezone: Europe/Sofia (GMT+02:00)

Please update to our latest version of WPML 4.3.4 and WPML String Translation 3.0.4
It is very possible that the problem is fixed there.

November 19, 2019 at 3:37 pm #4973975

jamieT

Thanks George, there was no automatic update so I updated manually following the instructions in one of the forum topics. I scanned for new strings but the ones for the Booked custom form fields still do not show up. Any other suggestions?

November 20, 2019 at 2:20 am #4976469

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates. I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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**IMPORTANT**

- Please make a backup of site files and database before providing us access.
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Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] Can't translate all strings for Booked plugin’ is closed to new replies.