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This topic contains 5 replies, has 2 voices.

Last updated by Marcos Vinicios Barreto 5 months, 1 week ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
May 2, 2019 at 1:27 pm #3724877

vedaL

How do I translate the footer? I convertred to multilanguage, but it does not work.

Main site is Swedish, and pages translated to English

May 2, 2019 at 2:34 pm #3725667

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. It seems you need to translate the widgets of your footer, if it is the case then you can proceed this way:

1 - In your WordPress Dashboard > WPML > String Translation select the 'Widgets' text domain and take a look if you see your footer widget content listed for translation, if not then proceed to step 2.

2 - In your WordPress Dashboard > WPML > String Translation click the blue link 'Translate texts in admin screens' in order to be able to register your theme widgets for translation.

3 - Search for your widget and check it to be translated, now back in your 'String Translation' screen search for your registered widget and translate its content.

See:

https://wpml.org/documentation/getting-started-guide/string-translation/

https://wpml.org/documentation/getting-started-guide/translating-widgets/#registering-widget-fields-for-translation-via-string-translation

Please, let me know if it helps, have a nice day.

May 3, 2019 at 7:09 am #3731331

vedaL

Hi,

Suddenly the language switcher we had in the top navigation to the left is gone ... may you please have a look?

May 3, 2019 at 5:46 pm #3737297

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates. Can you please confirm if your original topic issue is solved? I mean if you were able to translate your footer widgets. If so, please mark this thread as solved and open a new one for your new language switcher issue, the reason we ask that is to keep our forum organized into topics and make it easier for our customer to find solutions for their issues on a topic basis. Thank you for your understanding and collaboration, have a nice day.

May 6, 2019 at 6:48 am #3745343

vedaL

The translayion woks partly, but not the URL's:

  • tel 08-21 53 30
  • <a href="mailto:info@vedalila.se">info@vedalila.se</a>
  • <a href="hidden link">Shipping and returns</a>
  • <a href="hidden link">Payment</a>
  • </ul

May 6, 2019 at 8:22 pm #3752553

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates. I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] Can't translate footer items’ is closed to new replies.