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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed to update translations for specific strings ('Have a coupon?', 'Coupon code', 'Apply') using the Translation Management system.
Solution:
We recommended the client to update WPML and the String Translation plugin by following these steps:
1. Navigate to Plugins -> Add New in the WordPress admin area.
2. Click on the "Commercial" tab.
3. Press the "Check for updates" button in the WPML section.
4. Select all plugins with available updates (marked in red) and click on "Download" at the bottom of the grid.
After updating, we advised to:
1. Go to WPML > Support > Troubleshooting.
2. Click on "Show custom MO Files Pre-generation dialog box".
3. Refresh the page to display the MO files dialog box.
4. Click to regenerate the MO Files.
We then asked the client to test the translation again.

Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have the latest versions of themes and plugins installed. If necessary, do not hesitate to open a new support ticket in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year ago.

Assisted by: Mateus Getulio.

Author Posts
April 24, 2024 at 10:19 am #15560005

Mario Mecarozzi

I update the translations for:

Have a coupon?
Coupon code
Apply

From translation management

2024_04_24_12_16_39_Window.png
2024_04_24_12_16_12_Window.png
April 24, 2024 at 8:38 pm #15562680

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thanks for contacting us.

I notice that there's an update available for WPML and for String Translation on your site.

I worked on a similar case and I was able to fix it following the steps:

- Inside your wp-admin please go to Plugins -> Add New.
- Then click on the "Commercial" tab and click on the "Check for updates" button in the WPML section
- After that please select every red plugin available in the list and then click on "Download" at the bottom of the grid.

When the update is complete, please try the following:

- Go to WPML >Support > Troubleshooting
- Click on "Show custom MO Files Pre-generation dialog box"
- Refresh the page (It should display the MO files dialog box)
- Regenerate the MO Files

After that, please test the translation again and check if it is working as expected.

Thank you, please let us know.

Mateus