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Last updated by Noman 3 months, 3 weeks ago.

Assigned support staff: Noman.

Author Posts
June 24, 2019 at 9:46 am #4076115

kimO-2

I want to translate the Phone number. I am doing everything as in this forum post: https://wpml.org/forums/topic/translate-the-phonenumber-in-top-menu-in-divi-id-et-info-phone/

After I click Apply and go to String Translation screen I don't get the phone_number in the results.

June 24, 2019 at 11:00 am #4076729

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. In most cases a string is not fully enabled and this is due to too many options being saved at once on that page. To fix this issue, please increase MaxInputVars to 10000 or more. For this, please try to set this variable in your php.ini:

max_input_vars = 10000;
suhosin.post.max_vars = 10000;
suhosin.request.max_vars = 10000;

You may need to contact your hosting provider to set them.

After increasing max_input_vars value you need to tick all the required strings from WPML >> String Translations >> (at the bottom of page) “Translate texts in admin screens” >> and click on “Apply” button.

Then please go to WPML >> String Translation and you will see newly enabled values at the top of the page and ready for translation, add the translation for those strings and check Translation is complete checkbox and press the Save button.

Please let me know if this resolves your issue or you need further assistance with this issue.

To check the minimum MaxInputVars value required to save the page, please follow this doc:
https://wpml.org/documentation/getting-started-guide/translating-theme-options/#resolving-issues-with-maxinputvars-value

Thank you

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