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This topic contains 19 replies, has 2 voices.

Last updated by Francesco Di Candia 3 years, 11 months ago.

Assigned support staff: Francesco Di Candia.

Author Posts
September 7, 2017 at 12:40 pm #1363558

Alex Asimakopoulos

I would like to translate on each language (english and greek ) the YITH WooCommerce Request A Quote. I tried but the add to quote doesn;t translate and as the english is the default language on greek sometimes the other strings are shown translated and other times are shown english.

i asked a while ago and they say it is complatible https://wordpress.org/support/topic/translate-add-to-quote-on-multilangual-site/

link is hidden link

September 7, 2017 at 4:01 pm #1363926

Francesco Di Candia

Hi Alex,
as the 'YITH WooCommerce Request A Quote' plugin has recently released a new plugin version, can you please check if you've updated your plugin to the latest version?
Can you please check too if you have updated all our plugins to the latest version?
There are two links about how to translate Plugins and String Translation
https://wpml.org/documentation/getting-started-guide/theme-localization/
https://wpml.org/documentation/getting-started-guide/string-translation/
Do you confirm that you have followed those instructions translating you plugin?
Thank you, Francesco

September 8, 2017 at 4:50 pm #1365321

Alex Asimakopoulos

Hello Francesco and thank you for your reply! Yes i update all plugins to the latest versions. I have done all that but still nothing. I don't know if i am doing something wrong. Because the add to quote it is shown that is translated but it isn;t shown on the site,

September 10, 2017 at 7:07 am #1366003

Francesco Di Candia

I Alex,
I will need access details to check further.
Can you share them below? I have marked your next reply as private

Thank you, Francesco

September 12, 2017 at 4:01 pm #1369091

Francesco Di Candia

Hi Alex,
I'm writing to let you know that I'm working to solve your problem.
As soon as I have news, I'll let you know immediately.
Thanks for your patience,
Francesco

September 12, 2017 at 4:04 pm #1369096

Francesco Di Candia

Sorry for the delay, Francesco

September 13, 2017 at 7:19 pm #1370917

Francesco Di Candia

Hi Alex,
I was checking locally your issue and I'm not able to find a solution.
So, I'm in contact with the plugin authors for more information about your issue.
I will inform you as soon as possible.
Francesco

September 14, 2017 at 10:54 am #1371756

Alex Asimakopoulos

Hello Francesco and thank you for your time! Ok i am waiting for news 🙂

September 15, 2017 at 3:34 pm #1373657

Francesco Di Candia

Hi Alex,
this is to inform you that I'm still looking for a solution to your issue. I'm sorry for the delay.
Thank you for your patience,
Francesco

September 16, 2017 at 9:11 am #1373974

Francesco Di Candia

Hi Alex,
I need to add a snippet of code in one file in your theme/child theme directory but I can't access your FTP because not working credentials.
So, can you try to do it by yourself?
❌ Before proceeding please make a full database and website backup! ❌
- Please, create a file named wpml-config.xml and put it in your theme/child theme directory.
- Then put this code in

<wpml-config>
    <admin-texts>
      <key name="ywraq_show_btn_link_text" />
    </admin-texts>
</wpml-config>

- Save it.
- Deactivate the YITH Request a Quote plugin and reactivate it.
- Check if you can translate that string via String Translation.
By the way, please, send me the right credentials to connect to your site via FTP.
Thank you, Francesco

September 18, 2017 at 9:49 am #1374914

Alex Asimakopoulos

Hello Francesco! i have done what you said and finally it is translated the add to quote. The problem is on greek language the translation that the product is already on list it is shown only if i refresh. Yes of course should i send them on email?

September 18, 2017 at 1:36 pm #1375271

Francesco Di Candia

Hi Alex,
I checked your site and it seems working correctly without refreshing the page, even the translated products in the 'Request a Quote' page.
Then, please, try to clean your browser cache
hidden link
and deactivate all your cache plugin, even if you have some cache on your server.
❌ Before proceeding please make a full database and website backup! ❌
Update your WooCommerce Multilingual plugin too.
Let me know, Francesco

September 27, 2017 at 10:36 am #1384718

Alex Asimakopoulos

Hello Francesco and thank you for your reply! 🙂 I believe you have right about the cache but still the 'Request a Quote' page load on english. I created a page on greek and insert the shortcode but nothing. Should i do something more?

September 27, 2017 at 2:48 pm #1385018

Francesco Di Candia

Hi Alex,
please let me know, the issue is there with the new post or with all the site?
Can you please send me a link where I can see the issue?
Thank you, Francesco.

September 28, 2017 at 9:38 pm #1386743

Alex Asimakopoulos

Hello Francesco and thank you for your reply. The issue is when i go to greek products and i click add to quote and then browse the list. The list loads on english. Here is an example hidden link and the page is loaded is hidden link

The topic ‘[Closed] can't translate YITH WooCommerce Request A Quote properly’ is closed to new replies.