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Last updated by Riffaz 1 year, 1 month ago.

Assigned support staff: Riffaz.

Author Posts
April 24, 2019 at 12:18 pm #3672595


I am trying to: update our plugin WPML:
- WPML Multilingual CMS
- String Translation
- Translation Management
- Media Translation
But never end.
We have a multisite installation.
The plugin was installed in hidden link

Link to a page where the issue can be seen:

I expected to see: completed

Instead, I got: updating

I attach image with the process.

April 24, 2019 at 12:24 pm #3672679


Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)


Thank you for contacting WPML support.

But never end.
- do you mean the downloading message keeps showing but never installed?

Plugin conflict
Could you please disable all the plugins and check this?

Console Errors
In your chrome browser Press Ctrl + Shift + J (Windows / Linux) or Cmd + Opt + J (Mac) before you go to this step.
Check if you see any red errors here : hidden link and let me know.

1. Please follow the debugging information provided here:
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see

if you do not find anything from above steps please follow these steps to update the plugins:

Let me know how it goes.


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