This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Riffaz 5 months, 4 weeks ago.

Assigned support staff: Riffaz.

Author Posts
April 24, 2019 at 12:18 pm #3672595

smartC

I am trying to: update our plugin WPML:
- WPML Multilingual CMS
- String Translation
- Translation Management
- Media Translation
But never end.
We have a multisite installation.
The plugin was installed in hidden link

Link to a page where the issue can be seen:

I expected to see: completed

Instead, I got: updating

I attach image with the process.

April 24, 2019 at 12:24 pm #3672679

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

But never end.
- do you mean the downloading message keeps showing but never installed?

Plugin conflict
Could you please disable all the plugins and check this?

Console Errors
In your chrome browser Press Ctrl + Shift + J (Windows / Linux) or Cmd + Opt + J (Mac) before you go to this step.
Check if you see any red errors here : hidden link and let me know.

Debugging
1. Please follow the debugging information provided here: https://wpml.org/documentation/support/debugging-wpml/#enabling-the-built-in-debugging-feature-in-wordpress.
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see

if you do not find anything from above steps please follow these steps to update the plugins: https://wpml.org/forums/topic/updating-failed-2/#post-3237863

Let me know how it goes.

Regards,
Riffaz.

The topic ‘[Closed] Can`t update plugin WPML’ is closed to new replies.