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This topic contains 2 replies, has 2 voices.

Last updated by Jacek 5 months, 1 week ago.

Assigned support staff: Raja Mohammed.

Author Posts
May 12, 2019 at 3:39 pm #3793263

Jacek

I am trying to: update WPML plugin

Link to a page where the issue can be seen: hidden link

I cant update a website. I dont know why. The website is registered on WPML, but plugin still ask fot access key.

I cant generate new kay, i cant delete website and register again

May 13, 2019 at 7:29 am #3795679

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

I have checked your site keys I don't see the site "hidden link" registered in the list. Maybe you are using the site key from the hidden link which is registered with WPML. can you please confirm the same?

Please add the site "hidden link" as a fresh entry in https://wpml.org/account/sites/ check if that helps.

Let me know the results.

Kind regards
Raja

May 13, 2019 at 9:00 am #3796281

Jacek

My issue is resolved now. Thank you!