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This thread is resolved. Here is a description of the problem and solution.

Problem: Can't update WPML String Translation, wpml-translation-management and sitepress

Solution: Updating to the latest version manually solved the issue.

Relevant Documentation: https://wpml.org/forums/topic/cant-update-wpml-string-translation-wpml-translation-management-and-sitepress/#post-4595479

This topic contains 7 replies, has 2 voices.

Last updated by felip-alfredG 4 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
September 18, 2019 at 8:38 am #4593813

felip-alfredG

Hi,

after last wpml update I get an error saying me that I need to update:

sitepress-multilingual-cms
wpml-string-translation
wpml-translation-management

Even if I download the plugin and upload manually It remains on the old version. Can you help me?

Thanks.

September 18, 2019 at 8:48 am #4593869

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be assisting you further on this issue.

It seems you are using WPML 4.1.4 version, correct? Can you please update this to the latest version manually and let me know if that helps?

Look forward to your reply.

Thanks

September 18, 2019 at 8:49 am #4593871

felip-alfredG

Hi, Yes, i'm using wpml 4.1.4

September 18, 2019 at 8:51 am #4593905

felip-alfredG

Hi,
I can't update it automatically cause it doesn't appears the update neither do it manually cause even if I upload the update (via plugin manager) it doesn't apply the update.

September 18, 2019 at 11:06 am #4595479

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Could you please follow the below steps and let me know if this helps:

★ INSTRUCTIONS:

❌ Backup your website and database ❌
- Deactivate all WPML plugins
- Login via FTP to your wp-content/plugins folder
- Delete all WPML folders
- Go to http://wpml.org/my-account/downloads/ and download the latest stable WPML Multilingual CMS Plugin, then extract it.
- Upload the plugin via FTP to the wp-content/plugins folder.
⌥ alternatively you could upload the .zip file using Dashboard > Plugins > New > Upload
- Activate the WPML plugin via WP Dashboard > Plugins
- Complete the setup, if needed
- Register WPML for your site (at the end of setup, click on “generate key” button)
- Navigate to Dashboard > Plugins and locate WPML Multilingual CMS
- Click on the blue link that says “Registered”
- Download and activate all needed WPML AddOn Plugins

This should not generate any problems.

⌥ In case you want to register WPML for your site manually please make sure to enter the naked URL of your site in wpml.org (something like hidden link)

⌥ In the extreme case, please try to register with all non-WPML Plugins deactivated,
and Theme Twenty sixteen enabled.

Let me know if this helps.

Thanks

September 18, 2019 at 11:14 am #4595507

felip-alfredG

Hi,
I've lots of translations, I'll lost them?

Thanks

September 19, 2019 at 4:03 am #4601197

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

No, you will not loose them, but make sure to keep a backup before proceeding.

Thanks

September 23, 2019 at 8:27 am #4621563

felip-alfredG

My issue is resolved now. Thank you!