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This topic contains 2 replies, has 2 voices.

Last updated by Andreas W. 3 months, 4 weeks ago.

Assigned support staff: Andreas W..

Author Posts
June 21, 2019 at 11:59 am #4066877

sorenD-2

I am trying to: change the "title" on categories, in order to have the name correct in each language. Now it's named "VAREKATEGORIER", which is correct in danish, but we would like to have them correct in each language.

Link to a page where the issue can be seen: hidden link

I expected to see: VAREKATEGORIER in the correct language

Instead, I got: the same name in each language

June 21, 2019 at 12:27 pm #4067165

sorenD-2

Please reply now

June 23, 2019 at 3:41 am #4072543

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting the WPML Support Forum.

First of all I can see on the provided debug information that the WPML plugins are not up to date.
Go to Plugins -> Add new -> Commercial and click "Search for updates". Afterwards please mark the plugins that are in need of an update and download the content. Make sure to mark the checkbox for activating the plugins after install.

Also make sure that any other plugin and the theme are updated to the latest version.

Now, go to WooCommerce -> WooCommerce Multilingual -> Status. Here you obtain important informations about the state of your store translations. Verify if there are important parts that need further attention and procced with the translations. Now click the option "Troubleshooting" in the right bottom corner.
Here you can sync your content. Procced with all available steps but make sure to take a backup of your site and database first.

You will mind more Taxonomies at WPML -> Taxonomy Translation. Select the desired taxonomy from the dropdown and verify its translations. Further, you will find here an option to syncronized the taxonomy hierarchy.

If this will not solve the issue, procced as followed:

Disable any additional plugin that is not related to WPML and its add-ons. If the issue disappears please start reactivating any plugins, or activate them in small groups.

This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like TwentySeventeen to see if the issue might be theme related.

Further, you could enable the wp-debug feature to see if there are any current PHP errors given.

Add the following to your wp-config.php file:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

If you open wp-config.php and that define statement is not there, you can add it right before this line:

/* That's all, stop editing! Happy blogging. */

You will be able to find a complete report inside of your wp-content folder. Look for a debug.log file and provide me the results.

More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Let me know about the outcome.

Kind regards
Andreas

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