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This topic contains 6 replies, has 2 voices.

Last updated by Carlos Rojas 12 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
October 12, 2018 at 4:32 am #2810747

anthony pezzullo

I am trying to: when enabled site is slowed down

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

October 12, 2018 at 4:35 am #2810749

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Anthony,
Thank you very much for creating this new ticket.

I will take a look at the site tomorrow morning 🙂

Best regards,
Carlos

October 17, 2018 at 9:59 pm #2825982

anthony pezzullo

Hi Carlos,

I'm just replying because i got an email saying they would close this ticket if it had no activity.

October 18, 2018 at 2:15 am #2826234

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Anthony,
I'm very sorry for the delayed answer.
For some reason I lost this ticket, please accept my apologies.

I tried to log in the site with the credentials provided in your pevious ticket but it didn't work. I have set your next answer private so you can provide the credentiales in a secure way.

Looking forward to your answer.
Best regards,
Carlos

October 18, 2018 at 5:07 am #2826626

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Anthony,
Thank you very much for the information provided.

I created a full backup of the site using All-In-One WP Migration plugin, then applied the same troubleshooting as the last time and it seems that the performance issue is solved.

Could you confirm that the issue is solved?

Best regards,
Carlos

October 19, 2018 at 3:06 am #2830381

anthony pezzullo

My issue is resolved now. Thank you!

October 19, 2018 at 3:12 am #2830415

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Anthony,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos