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This topic contains 3 replies, has 2 voices.

Last updated by zakiA-2 3 days, 13 hours ago.

Assigned support staff: Yvette.

Author Posts
October 8, 2019 at 9:50 pm #4718261

zakiA-2

When translating through icanlocalize: Some translations aren't being updated.

This is the source page: hidden link

Our German and Spanish Page doesn't show fully translated.
hidden link
hidden link

While our Italian and French Translation is ok.
hidden link

This also applies to our product translation: hidden link for this product we did as a test.

It shows translated and downloaded but it's not updated. Is there a way to redownload? or have someone look into this and fix it?

October 9, 2019 at 2:34 pm #4723803

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello

I´m sorry that you are being inconvenienced. I´ve forwarded your questions to the ICanLocalize team for input and will update you as soon as I have a response.

October 10, 2019 at 8:59 am #4728539

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello

I´ve word from the ICL team that you have also opened a ticket on their forum here:
https://www.icanlocalize.com/support/show/55598

As it is being handled there, can we please close the ticket here?

Kind regards

October 10, 2019 at 2:35 pm #4731599

zakiA-2

icanlocalize handling the issue.