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[Resolved] Change WPML to production site

This thread is resolved. Here is a description of the problem and solution.

Problem:
You need to update WPML records after migrating from a staging to a production server.
Solution:
If you're experiencing this, we recommend you follow these steps:
1. Go to Plugins → Add New and click the Commercial tab. Then click Unregister WPML from this site.
2. Once the page loads, click on Register WPML. You will see a message asking you to enter the site key. Click on Get a key for this site.
3. In your WPML account, complete the site key wizard and set it to Production site.
4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.

Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Andrey 1 month ago.

Assisted by: Andrey.

Author Posts
August 12, 2025 at 2:03 pm #17313880

michelV-43

Background of the issue:
I need to update our records to our production server for daybreak-travel.be, since we have migrated from a staging to a production site.

Symptoms:
No specific issue or error message mentioned.

Questions:
How do I update WPML records to reflect the migration from staging to production?
August 12, 2025 at 4:55 pm #17314327

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Once you have moved your site to production, you will need to create a new site key and re-register WPML.

Here are the steps:

1. Go to Plugins → Add New and click the Commercial tab. Click Unregister WPML from this site.

2. Once the page loads, click on Register WPML. A message asking you to enter the site key will appear. Click on Get a key for this site.

3. In your WPML account, complete the site key wizard and set it to Production site.

4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.