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This topic contains 3 replies, has 2 voices.

Last updated by thorstenS-13 1 year, 10 months ago.

Assisted by: Kor.

Author Posts
January 10, 2023 at 12:01 am #12780421

thorstenS-13

Hi,

Here is the link to the site: hidden link

Here with the english language I have changed the image to a black one: hidden link

But on the other languages, the image is still blue like before: hidden link

January 10, 2023 at 7:09 am #12781687

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor

January 11, 2023 at 8:57 am #12792101

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there

Thanks for your reply.

I've checked this option on the primary language page as shown in the attached screenshot.

Now, you just have to fully translate the page and it will copy the image over. Could you please try translating the Norwegian Language? I've completely the other two for you.

Thanks!

Kor

Screenshot 2023-01-11 at 4.54.58 PM.jpg