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This topic contains 3 replies, has 1 voice.

Last updated by Itamar 5 months ago.

Assisted by: Itamar.

Author Posts
November 19, 2025 at 2:28 pm #17592286

jiriP-10

Background of the issue:
I am trying to set products to translatable and use functional links. The issue can be seen on this page: hidden link

Symptoms:
I expected to see translatable products with functional links, but instead, I got translatable products with non-functional links.
The same link is used in the short description too and there it works correctly

Questions:
Why are the links not functional after setting products to translatable?
How can I ensure that links remain functional when products are set to translatable?

November 20, 2025 at 6:00 am #17593842

Itamar
WPML Supporter since 02/2016

Languages: Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'll continue to help you with this issue.

Please let us know if you manage to get the license so we can move on with investigating this issue.

For your information, the Premmerce Filter plugin is not officially compatible with WPML. We have a few known issues with the Premmerce Permalink Manager for WooCommerce plugin, which is another plugin from the same authors. All of those issues were reported to the authors and are awaiting their fix. You can see it here:
https://wpml.org/plugin/premmerce-permalink-manager-for-woocommerce/. We'll do our best to help you with the issue you are experiencing with the Premmerce Product Filter for WooCommerce (Premium) plugin. However, I mention all this to set expectations in case we are unable to help on our end.

Regards,
Itamar.

November 20, 2025 at 12:08 pm #17595415

jiriP-10

Hi,

I am waiting to response from the author of the Premmerce filter about providing testing license.

For now I've found out, that the problem is only when products are set to - Translatable - use translation if available or fallback to default language. When products are set to Not translatable or Translatable - only show translated items, the links works correctly (at least for the original language).

Another thing I've found out, that this problem happens for another filter plugin. I tested it also with AJAX Products Filter from BeRocket and there is the same behaviour. Both plugins uses nice URLs, so I am not sure if it matters.

I'll continue to testing it and if I find out something new I let you know. Also if I get the answer from Premmerce.

Best regards
Jiří Pázler

November 20, 2025 at 6:31 pm #17596899

Itamar
WPML Supporter since 02/2016

Languages: Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Jiří.

Thanks for providing more information about your case.

You wrote:

For now I've found out, that the problem is only when products are set to - Translatable - use translation if available or fallback to default language. When products are set to Not translatable or Translatable - only show translated items, the links works correctly (at least for the original language).

That is an important piece of information. If the problem occurs with the option 'Translatable - use translation if available or fallback to default language' but not when the option 'Translatable - only show translated' is active, please consider using only this option. If you need to display products in another language, even if they are not translated, you can duplicate all products into that language. To learn how to do that, please read this guide:
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

Please note that my weekends are Friday to Saturday. If you need further assistance, I'll be available to continue checking this issue and helping you next week.

Regards,
Itamar.

The topic ‘[Closed] Changing link in long description after settings product to translatable’ is closed to new replies.