[Resolved] Checkout currency and countries not converting

Hello.

I've visited the link that you shared with me and filled the form, and I could see that the price does not change.
You write: "Once they go to checkout and change their country to Canada..."
So from what I see a user needs to type the country and not select or change it from a list like it is usually in the checkout process with WooCommerce.
Please see attached screenshot convert-currency.jpg
Is correct or am I missing something?
If so then it looks to me that the form that you are using is not integrated with WooCommerce.
Let's, for example, say that you want to add tax to this product does it then added to the price (24.99$)?
Can you give me more details about this form and you have created it?

Regards,
Itamar.

Hi.

Because it wasn't clear to me from which form I should start, I have gone through the checkout process twice. First starting from here hidden link and the second time starting from here hidden link
On both cases the currency at the checkout page was CAD.
Please see attached screenshots ca-checkout.jpg and us-checkout.jpg
So for me it looks like checking out on the Canadian site works OK and the problem is that when checking out on the US site the currency is CAD and USD.
Do I understand the problem now correctly?

Hi and sorry for the late response here.

OK, now I can see the problem on your site.
If I check out from the US site and select in my billing details 'Canada' and then proceed to pay with PayPal, I get the currency in USD and not in CAD. Please see attached screenshot paypal-issue.jpg. Is this correct?

Could you, please tell me what are the multi-currency settings (WooCommerce -> WooCommerce Multilingual -> Multi-currency tab) that you have set?
Please see attached screenshot multi-currency-settings.jpg
A screenshot of your settings could be helpful as well.

Thanks,
Itamar.

Hi.

You write: "1. Currency should convert automatically so people can't avoid paying the difference."
When using WooCommerce Multilingual and its multicurrency option and once you are already on the checkout page the currency will not change according to the country that you select on the checkout page. The currency of the product will be the currency that the users will select (if the currency switcher is enabled) before they get to the checkout page. And changing the country on the checkout page will never change the currency for the product at this stage.
The only suggestion for you that I can think of to what you want to achieve is setting the multi-currency options in a way that will only show USD for USA and CAD for Canada. Please see attached screenshot (the French flag represents Canada, for example). This way when users of your site will use the Canadian version of your site (hidden link) they will only be able to see the prices of the products in CAD and on the checkout they will only be able to pay in CAD. And when users of your site will use the USA version (hidden link) they will only be able to see and pay in USD.

You ask: "How can we limit the countries on checkout for each version of the site? We should remove Canada from the USA and remove USA from Canada."
In WooCommerce -> Settings -> General you can choose 'Sell to specific countries' and the countries that you choose will show in each language of your site. Currently, there is no option with WooCommerce Multilingual to show specific countries for a specific language (USA or Canada in your case). We have an add-on that does something similar to what you want to achieve but with selecting payment gateways per country and that is not what you need.
It seems that for now, you need custom programming work which is beyond the scope of our support. At this point I would suggest you consider contacting one of our certified partners from this link:
http://wpml.org/documentation/support/wpml-contractors/
Before doing so, please have a look also here:
http://wpml.org/documentation/support/wpml-contractors/guidelines-for-people-looking-for-consulting-help/
You will get the custom assistance you need to get on with your project.

Please let me know if my answers address your issue.

Regards,
Itamar.

Hi.

I may be failing to understand what you want to achieve, so I'm consulting our second tier supporter about this issue.
I'll get back to you here when I have his reply on this.

Hi, Baljot.

Our second tier confirms what I have said here and says that WPML does not control the WooCommerce country based on the language of the site. Languages can be limited, but countries can be all.
We suggest you use what WooCommerce has to offer to achieve what you need.
Probably this can be done charging extra tax if the user entered Canda shipping address.
More information about this option can be found at the following link to WooCommerce documentation.
https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/
You can change the tax according to the country that the user is selecting and thus make the user pay the needed price.

Or restrict shipping countries list on Woocommerce checkout page by adjusting the code example that is attached to the article in the following link.
hidden link
The code then will look like this.

function woo_override_checkout_fields( $fields ) { 
	if (apply_filters( 'wpml_current_language', 'us')) {	
		$fields['shipping']['shipping_country'] = array(
			'type'      => 'select',
			'label'     => __('My New Country List', 'woocommerce'),
			'options' 	=> array('US' => 'United States')
		);
	}
	elseif (apply_filters( 'wpml_current_language', 'ca' )) {
		$fields['shipping']['shipping_country'] = array(
			'type'      => 'select',
			'label'     => __('My New Country List', 'woocommerce'),
			'options' 	=> array('CA' => 'Canada')
		);	
	}
 
	return $fields; 
} 
add_filter( 'woocommerce_checkout_fields' , 'woo_override_checkout_fields' );

Please note that the above code was not tested and is just a suggestion.
You should try and see if it works correctly.

Regards,
Itamar.

I see, Baljot.

So for Canada, I believe that the second part of the suggested code will get you what you need.
And I'm sorry, but for the other adjustment that you need, you would need to get support from WooCommerce as it is out of the scope of this forum.

Thank you for your understanding.

Best regards,
Itamar.