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This topic contains 4 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 month, 1 week ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
September 4, 2019 at 9:08 pm

aA-6

Hi,
I just went online with my webshop in 3 languages. Its a few issues with the WPML.

German page sometimes shows prices of € 20.66 while it should be € 25. If I add something to the shopping basket, I cannot view it or pay for it

English page I can add products to my shopping basket but cannot pay

The Dutch page works just fine.

What can I do because I am already live?

September 4, 2019 at 9:16 pm #4514107

aA-6

If I am logged in as admin everything will work. But when I log out or look at other computers on the phone, it doesn't work

September 5, 2019 at 9:21 am #4517467

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be assisting you further on this issue.

Could you please go to WPML->Languages->Language filtering for AJAX operations and enable "Store a language cookie to support language filtering for AJAX " and let me know if this helps.

Further, Can you confirm that you are still experiencing issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

Look forward to your reply.

Thanks

September 5, 2019 at 2:21 pm #4520075

aA-6

Problem has already been solved, but there is now another problem. Prices sometimes show excluding VAT. If you press on, you will see the correct price. I see 20.66 while it must be 25

September 6, 2019 at 2:27 am #4522579

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Prices sometimes show excluding VAT

So the issue is happening frequently? Do you have figured out any steps that might be creating this.

I just checked the product on the homepage and it's showing 25 for me, so is there any additional plugins that you are using that controls the tax?

Look forward to your reply.

Thanks

The topic ‘[Closed] Checkout doesn't work in another language’ is closed to new replies.