Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 2 replies, has 2 voices.

Last updated by rezaK-6 1 month, 1 week ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
October 21, 2019 at 12:33 pm #4794505

rezaK-6

I am trying to:
Checkout endpoints and account endpoint fields are not saving, after product purchase page is redirecting to 404 page

Link to a page where the issue can be seen:
hidden link

I expected to see:
Thank you for your order and order details

Instead, I got:
hidden link

October 23, 2019 at 8:55 am #4808897

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be assisting you further on this issue.

Since this type of issues can be created by some conflicts or php errors. I would need your help to narrow down the issue. Could you please provide feedback on the following questions as much as possible?

#1
Can you confirm that you are still experiencing issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

#2
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Thank you for helping us to pinpoint the issue. Feel free to add any further information you may have.

Look forward to your reply.

Thanks

October 29, 2019 at 12:30 pm #4847475

rezaK-6

My issue is resolved now. Thank you!