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This topic contains 3 replies, has 2 voices.

Last updated by Yvette 4 years, 7 months ago.

Assisted by: Yvette.

Author Posts
September 23, 2021 at 11:50 am #9645605

kristianP-12

Tell us what you are trying to do?

I am using Mollie as the payment provider, however, for some reason during checkout my payment methods are based on the site language and not on the country that is selected in the checkout form. It causes weird situations, for example:

If the site language is set to English, I have more payment methods no matter the destination than if I choose my site language to be Danish.

Is there any documentation that you are following?
I followed the Mollie guide on how to correctly connect Mollie with Woocommerce, but I succeeded in that.

Is there a similar example that we can see?
I looked through the WPML forum and could not find something that is related to my problem.

What is the link to your site?
hidden link

September 23, 2021 at 6:17 pm #9648405

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hello

You wrote: "for some reason during checkout my payment methods are based on the site language and not on the country that is selected in the checkout form."

Does this happen when all non-WPML plugins except for Woocommerce are deactivated as well? If so, if you additionally change the active theme to be Storefront (temporariily) do you get the same behaviour?

Please upload a screenshot of how you have configured your WCML multliingual settings. Also a screenshot of your Woocommerce > Setttings > General > Currencies section.
Thanks

September 24, 2021 at 4:12 pm #9656541

kristianP-12

I did some more testing with activating and deactivating different plugins, and I found that the problem is caused by the "Mollie Payments for WooCommerce" plugin. When it is deactivated, the payment methods are working normally, therefore are based on the country that was selected in the checkout form and not on the language of the site that was selected in the WPML language switcher.

It seems that the problem is solely based on the mentioned plugin and not on the WPML itself - which works correctly. Nevertheless, thank you for your help and response. I will contact Mollie to get the problem sorted.

September 24, 2021 at 4:28 pm #9656709

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Thanks so much for the followup.