This thread is resolved. Here is a description of the problem and solution.

Problem: The Chinese flag is not displaying correctly, it is missing or corrupt.

Solution: I have fixed this issue by uploading Chinese flag again from WPML >> Languages >> Edit Languages >> Custom Flag option.

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This topic contains 6 replies, has 2 voices.

Last updated by chrisC-37 1 year ago.

Assigned support staff: Noman.

Author Posts
May 9, 2019 at 9:42 am #3774717

chrisC-37

The Chinese flag is not displaying correctly, it is missing or corrupt. see screen shot.

May 9, 2019 at 9:44 am #3774767

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML support.

To take a closer look on this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

May 9, 2019 at 12:27 pm #3776101

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have fixed this issue by uploading chinese flag again from WPML >> Languages >> Edit Languages >> Custom Flag option. And now it showing correct flag as you can see in the attached screenshot.

Thank you

May 9, 2019 at 12:34 pm #3776139

chrisC-37

Great thanks.

I assume you manually uploaded a flag using the Custom Flag option.
If I experience a similar issue again with a missing WPML default flag, where can I find all of the WPML flag icons so I can upload it manually using the Custom Flag option.

Cheers,
Anthony.

May 9, 2019 at 2:00 pm #3776853

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

You can find all flags within this plugin folder:
/wp-content/plugins/sitepress-multilingual-cms/res/flags/

Thank you and have a great day.

May 9, 2019 at 2:02 pm #3776893

chrisC-37

Brilliant, thanks!

May 9, 2019 at 2:03 pm #3776901

chrisC-37

My issue is resolved now. Thank you!