Closed ticket

This thread is resolved. Here is a description of the problem and solution.

Problem:
Elementor product module showing products only in default language.

Solution:
I checked the WPML settings and found out that "Adjust IDs for multilingual functionality" option was disabled from WPML >> Languages page, I just enable it and now the products are showing correctly on English language page.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception

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Last updated by conoI 8 months, 2 weeks ago.

Assisted by: Noman.

Author	Posts
August 25, 2025 at 10:57 am
conoI	Background of the issue: I contacted support this morning to reopen a ticket that was closed. The ticket was reopened, and I was given a new sandbox environment as the previous one expired. I worked on the sandbox, but the ticket seems to be closed again. The issue can be seen at: hidden link Symptoms: The ticket I was working on seems to be closed again after being reopened. Questions: Why was the ticket closed again after being reopened? How can I ensure the ticket remains open while I work on the issue?

Author

Posts

August 25, 2025 at 10:57 am

conoI

Background of the issue:
I contacted support this morning to reopen a ticket that was closed. The ticket was reopened, and I was given a new sandbox environment as the previous one expired. I worked on the sandbox, but the ticket seems to be closed again. The issue can be seen at: hidden link

Symptoms:
The ticket I was working on seems to be closed again after being reopened.

Questions:
Why was the ticket closed again after being reopened?
How can I ensure the ticket remains open while I work on the issue?