Background of the issue:
I am trying to resolve an issue with a cogwheel that appears after translating an article and models on my site hidden link. I have followed several posts on the WPML forum and consulted ChatGPT, but the issue persists. I have modified the article in the original language, redone the translation, cleared the cache, synchronized ATE, and regenerated the IDs.
Symptoms:
A cogwheel appears after translating an post and models, even after making modifications and following troubleshooting steps.
Questions:
Do you have any clues on how to resolve the cogwheel issue after translation?
Could you give me a lead to explore further?
It appears there may be an issue with the translation process that's preventing completion. Please enable debugging by following the steps outlined here: https://wpml.org/documentation/support/debugging-wpml/. Once enabled, try triggering the translation again—this should generate an error log.
Kindly share the log with me so I can investigate further.
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}
Thanks for your reply. It looks like you've shared the wrong information.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
