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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 9 months ago.

Assigned support staff: Bobby.

Author Posts
April 22, 2019 at 4:04 pm #3656913


Got this error in logs, referrer is the checkout page

2019/04/20 07:52:05 [error] 1029#1029: *7074 FastCGI sent in stderr: "PHP message: База данных WordPress возвратила ошибку Column 'order_id' cannot be null в ответ на запрос
s.domain_name_context_md5 AS ctx ,
st.value AS translated,
st.mo_string AS mo_string,
s.value AS original,
FROM wp_5745d8b991_icl_strings s
LEFT JOIN wp_5745d8b991_icl_string_translations st
AND st.language='ru'
AND s.language!='ru'
WHERE s.context = 'default'
LIMIT 1000 OFFSET 5000, выполненный require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_customer, wc_create_new_customer, wp_insert_user, do_action('user_register'), WP_Hook->do_action, WP_Hook->apply_fi" while reading response header from upstream, client:, server:, request: "POST /?wc-ajax=checkout HTTP/1.1", upstream: "hidden link:", host: "", referrer: "hidden link"

April 22, 2019 at 8:16 pm #3658109


Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)


if possible please go to your database and share a screenshot with me of your wp_icl_ tables

additionally access you wp_icl_strings table and share with me a screenshot of your index fields so i can verify that certain fields are not missing

thank you !

April 22, 2019 at 9:34 pm #3658391


Sure, here you go!

April 23, 2019 at 5:34 pm #3666531


Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

I am not seeing anything that could cause this issue within icl_strings but i would like to take a closer look if possible

also to verify ,this issue happens during checkout process correct ?

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See:

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The topic ‘[Closed] Column 'order_id' cannot be null’ is closed to new replies.