Compatibility issue between WPML core and Woodmart AJAX Shop

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing malformed image URLs during AJAX product loading (Load More / Infinite Scroll / AJAX pagination) in environments using WooCommerce, Woodmart theme, and WPML core with AJAX Shop enabled, this might be due to a compatibility issue between WPML core and Woodmart's AJAX Shop. Disabling WPML or AJAX Shop resolves the issue, indicating a conflict during AJAX runtime rendering.
Solution:
We have identified the problem and a fix will be included in the next WPML version 5.0. If this solution becomes outdated or does not apply to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Bug

This topic contains 5 replies, has 0 voices.

Last updated by Dražen 2 weeks, 2 days ago.

Assisted by: Dražen.

Author	Posts
May 6, 2026 at 7:49 am #18015984
xavierC-5	We identified a compatibility issue between WPML core and Woodmart AJAX Shop. Environment: * WooCommerce * Woodmart theme * WPML core * AJAX Shop enabled in Woodmart Issue: During AJAX product loading (Load More / Infinite Scroll / AJAX pagination), image requests become malformed and generate URLs like: /%hidden link... This produces 403 errors on product images. Important findings: * Disabling WPML completely resolves the issue immediately * Disabling AJAX Shop also resolves the issue * HTML image output is correct before AJAX rendering * The issue happens during runtime/AJAX rendering * WPML Media plugin removal did not resolve it * Disabling “Language filtering for AJAX operations” cookie did not resolve it This appears to be a conflict between WPML core AJAX URL/media filtering and Woodmart AJAX product rendering. Could you investigate whether WPML modifies attachment/media URLs during WooCommerce AJAX product requests?
May 6, 2026 at 8:18 am #18016223
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, here is the ticket. I have added your report to our dev ticket and will update you here once I have some news or updates. Regards, Drazen
May 8, 2026 at 8:41 am #18022056
xavierC-5	Thanks Drazen. Looking forward to your news when the issue is resolved. Regards Xavier New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-product-attribute-stays-as-needs-update/
May 22, 2026 at 6:59 am #18053148
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, fix will be included in next WPML version 5.0. Regards, Drazen
May 22, 2026 at 9:12 am #18053700
xavierC-5	Hi Drazen, Thanks. Appreciate the support! Regards, Xavier
May 22, 2026 at 10:57 am #18054040
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Xavier, thanks as well for the cooperation and patience throughout the troubleshooting. We will now proceed with closing the ticket. Feel free to contact us again. Regards, Drazen