Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Vincenzo 9 months, 4 weeks ago.

Assigned support staff: Vincenzo.

Author Posts
January 24, 2019 at 3:15 am #3123390

raphaelT-9

I can't figure out how best to reach out to you about this. I just want to know if there has been any progress on this issue:
hidden link

January 24, 2019 at 8:26 am #3123902

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello, thank you for contacting WPML Support!

This issue should be already solved in WPML 4.1.4. Can you please update to the latest versions of WPML and its active add-ons?
You can check the latest released versions under “My Account -> Downloads” on this site.
- https://wpml.org/account/downloads/
Instructions to update can be found here:
- https://wpml.org/faq/install-wpml/#automated-updates

❌ Before proceeding please make a full website backup! ❌

Please let me know if the update to WPML 4.1.4 fixes this issue for you.

Thank you