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This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 2 months, 2 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
September 15, 2019 at 8:50 am

michaelW-100

Here link to original page, where no issues:

hidden link

Just try to change Individual drop down to Joint - you'd see how conditional logic supposes to work.

Link to a page where the issue can be seen:

hidden link

I expected to see:

Population of additional fields

Instead, I got:

No changes

September 16, 2019 at 3:16 pm #4581917

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting WPML support.

1.- I'm truly sorry but I don't understand the issue 🙁

Can you please elaborate a little more so I can better understand?

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos

September 17, 2019 at 11:52 pm #4591293

michaelW-100

I suppose that you've mentioned WordPress Memory Limit - it is increased.

Regarding to issue. I will provide WORKING example prepared on EN version of the page.
So, here we have dropdown on which conditional logic depends on.
Dropdown consists of options: Individual, Joint, Company.
Initial option is "Individual".
Below set of fields that will be changed according to chosen option, for instance with Joint option there would be set of 7 fields instead of 4.
Now if you change the language from EN (hidden link)
to ZH (hidden link)
to try to choose dropdown option Joint - <option value="Joint">联合账户</option>
You could see that set of fields would remain the same - 4 fields.
The same for option Company - <option value="Company">公司账户</option>
That is THE ISSUE.

Thanks, Sergey

September 18, 2019 at 10:51 am #4595287

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi Sergey,
Thank you very much for your feedback.

I tried to reproduce the issue but it seems to be working on my end. See attached image.

Regards,
Carlos