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Last updated by Dennis 6 months, 1 week ago.

Assigned support staff: Dennis.

Author Posts
April 12, 2019 at 8:18 am #3596171

gillesS-5

I am trying to:

connect to download area

Link to a page where the issue can be seen:

https://wpml.org/account/downloads/

I expected to see:

wpml all imports

Instead, I got:

i'm connected, and when i click on dowloads link, the website ask me to login, so i log in and when i click on download, website ask me to login one more time. It's an infernal loop 🙂

i tried to contact on your contact form, but it doesn't work...

can you help me please

best regards

April 12, 2019 at 9:15 am #3596927

Dennis
Supporter

Languages: English (English )

Timezone: Asia/Manila (GMT+08:00)

Hi,

Welcome to WPML Support forum.

Could you please try clearing your browser's cache/cookies and/or login to wpml.org using an incognito window?

Does it help? Please let me know how it goes.

Kind regards,
Dennis