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This topic contains 2 replies, has 2 voices.

Last updated by Tunde Maria Kovacs 9 months ago.

Assigned support staff: Noman.

Author Posts
September 4, 2019 at 11:24 pm #4514271

Tunde Maria Kovacs

I am trying to: connect to translation

Link to a page where the issue can be seen: hidden link

I expected to see: The French post in the drop down: ce que vous devriez savoir sur les soins personnels. (hidden link)

Instead, I got: empty

September 5, 2019 at 2:17 am #4514623


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Thank you for contacting WPML Support. Could you please make sure you have followed step 4 from this doc:

If still issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site, so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

September 5, 2019 at 12:05 pm #4519019

Tunde Maria Kovacs

My issue is resolved now. Thank you!