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Tagged: Install and update
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This topic contains 3 replies, has 2 voices.
Last updated by Bobby 2 years, 5 months ago.
Assigned support staff: Bobby.
Author | Posts |
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September 26, 2018 at 6:44 pm | |
andreasO-12 |
I am trying to: update Link to a page where the issue can be seen: hidden link I expected to see: a finished update Instead, I got: failed to register |
September 26, 2018 at 8:52 pm #2768749 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hello, Please verify that your server has the following IPs whitelisted hidden link 74.50.57.24 additionally if that does not resolve the issue you can ask your server/hosting support for assistance to install the latest CURL extension on your site. Please try this and let me know if it resolves the issue. |
September 27, 2018 at 8:34 pm #2771757 | |
andreasO-12 |
The Login worked now but all updates fail. |
September 28, 2018 at 8:07 pm #2774770 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hello, as a test please try doing them manually this time if they are failing through the backend and let me know your results https://wpml.org/account/downloads/ to do a manual update please follow these steps: 1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/ 2. Deactivate the existing WPML plugin and add-ons. 3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records. 4. Download the updated plugins from our servers and upload them to the plugin directory. 5. Activate the WPML plugin and add-ons. |
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