Could not create directory when update translations

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This topic contains 1 reply, has 2 voices.

Assisted by: Bruno.

Author	Posts
April 5, 2020 at 10:05 am #5841243
antoniosK-3	Hi, I have renewed WPML yesterday but when I try to update translations of plugins I receive a message that "could not create directory" and the translations are not updated. Can you please help me?
April 7, 2020 at 12:19 am #5852453
Bruno	Hi, Thank you for contacting us. This does not seem to be related to the renewal of WPML. This appears to be related to your site's file permission. In addition to this message, are any other messages displayed? Also, make sure the "wp-content/languages" directory is writable. Thank you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.