credits for Automatic Translation not showing

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Author	Posts
March 24, 2025 at 3:41 pm #16853143
emmanuelR	Background of the issue: I am trying to assign 40000 credits for Automatic Translation to my website, but the website is not showing them. Here is the link to the page where the issue can be seen: hidden link Symptoms: I expected to see 40000 credits, but instead, I got 270 credits. Questions: Why are the 40000 credits not showing on the website?
March 25, 2025 at 4:25 pm #16859046
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello, The problem has to do with a license mismatch. - Please delete the current license from WPML.ORG and then deregister your site from plugins > Add New > Commercial - Now try to register it again and create a new license for it. Once you do that you'll be able to correctly send the credits to your site. I have already sent the 40.000 back to your wpml.org account. Regards,

The topic ‘[Closed] credits for Automatic Translation not showing’ is closed to new replies.