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Last updated by Bruno Kos 4 months ago.

Assigned support staff: Bruno Kos.

Author Posts
June 17, 2019 at 9:39 pm

davidD-102

I am trying to: Currency converter on value is not working. I have used both API's version but still no effect

Link to a page where the issue can be seen: hidden link

I expected to see: it should change the price value on conversion. e.g. $10 then it should change euro 15.

Instead, I got:

June 18, 2019 at 11:38 am #4043493

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

I have checked your website and am not sure we can do anything about this at this point, you should reach out to currencylayer support to hear about their opinions. When I click "Mettre à jour manuellement maintenant", it gives me "Access Restricted - Your current Subscription Plan does not support Source Currency Switching." error message. I was able to find only one forum ticket with this issue and here is:
https://wpml.org/forums/topic/exchange-rates-for-multi-currency-not-working/#post-2595620

Apart from this, there is nothing else I can suggest at this point, until we see this message resolved.

Regards,
Bruno Kos