This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Bruno Kos 11 months, 2 weeks ago.

Assigned support staff: Bruno Kos.

Author Posts
June 17, 2019 at 9:39 pm


I am trying to: Currency converter on value is not working. I have used both API's version but still no effect

Link to a page where the issue can be seen: hidden link

I expected to see: it should change the price value on conversion. e.g. $10 then it should change euro 15.

Instead, I got:

June 18, 2019 at 11:38 am #4043493

Bruno Kos

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)


Thank you for contacting WPML support!

I have checked your website and am not sure we can do anything about this at this point, you should reach out to currencylayer support to hear about their opinions. When I click "Mettre à jour manuellement maintenant", it gives me "Access Restricted - Your current Subscription Plan does not support Source Currency Switching." error message. I was able to find only one forum ticket with this issue and here is:

Apart from this, there is nothing else I can suggest at this point, until we see this message resolved.

Bruno Kos